Mel James

Mel James

Overview

What our company does
With over 20 years experience in the provision of high-quality, customised training solutions, Training for Advancement (TFA) works with some of the UK’s most successful organisations to deliver a step-change in operational performance and capability.

We specialise in equipping junior/middle managers with the tools, skills, and behaviour they need to lead and manage high performance teams.

Working behind the scenes of some of the UK’s leading multi-site organisations, we help them to:
• Improve the customer experience.
• Develop management capability.
• Effect change at an operational level.
• Drive continuous performance improvement.
• Instil a coaching culture.
• Develop commercial acuity/agility.
• Implement systems and applications training to improve performance.
• Manage and implement large, complex L&D initiatives.

Our Learning & Development services are tailored to your needs providing more effective and targeted results – while at the same time keeping you firmly in the driving seat. Many of our solutions are developed specifically for implementation by internal line management teams as a routine part of their leadership and development of their teams.

From concept through to execution, we have the capability to deliver exceptional services incorporating project management, learning content design, a full range of tried and tested delivery mechanisms, evaluation, and full administration.

Some of our key clients
Training for Advancement (TFA) has a distinguished history of working with a variety of major private sector industries and public sector organisations. Our expert team of project managers, consultants, specialists and administrators have consistently demonstrated they have the knowledge and experience to adapt seamlessly to our clients’ style of working.

Clients include Aramark, BMW (UK), DHL, Europcar, First Great Western, Greggs, Halfords, Yodel (formerly Home Delivery Network), Home Office (BIA), Homeserve, Jacques Vert, Monsoon Accessorize, National Trust, Rural Payments Agency, Sainsbury’s, Select Service Partner, Severn Trent, SpeedyHire, Taylor Wimpey, Teva Pharmaceuticals, The Crown Estate, The Grosvenor Estate, TJX Europe.

TetraMap Facilitation

I love the simplicity of using nature as a metaphor and that it helps you realise how similar or different you are to someone else.

The tool looks at preferences and understanding these will add value to our learning and develpment programmes in Customer Service, Management, Sales and Teamworking.

TetraMap can be learnt in the morning and applied in the afternoon and helps to enhance communication and rapport with other people.